SheraAIGlobalSheraAI Global / Services
Custom website and internal assistants with approved knowledge, clear conversation boundaries and a useful path to a human.
Define your project01 / PROJECT CONSIDERATIONS
A business chatbot should have a defined audience and a limited purpose. It may help visitors find a service, help staff locate guidance or collect the context for an enquiry. We identify the questions it should handle and the topics it should hand to a person before designing the conversation.
02 / PROJECT CONSIDERATIONS
Approved documents, service details and frequently changing policies need an owner. A retrieval-based assistant can be scoped to find relevant material rather than improvise an answer from general model knowledge. The interface should make sources and uncertainty understandable when the use case calls for them.
03 / PROJECT CONSIDERATIONS
A useful conversation has a next step when it cannot resolve the request. We define what information can be captured, who receives it and whether the receiving system has accepted it. CRM, ticketing or messaging integrations depend on the chosen channel and available APIs; multi-channel support is not assumed.
04 / PROJECT CONSIDERATIONS
The prototype should be tested against ambiguous questions, outdated knowledge, unsupported requests and attempts to override its instructions. We also review response speed, usage costs and accessibility. SheraBot provides implemented conversational engineering; SheraAssist is a separate support product direction still in development.
05Relevant engineering
Explore the verified product work that informs this service. A new project receives its own scope and acceptance criteria.
Flutter interfaces, streaming provider integrations and local storage. Native provider keys use secure storage; a server proxy is the deployment path for shared provider credentials.
See the application to your project
REBUILT APPLICATION / DEVELOPMENT CAPTUREBefore the next step
It can be scoped to ask useful questions and pass a reviewed summary to an available receiver. It should not invent qualification rules, promise a booking or show a success receipt before the receiving system confirms acceptance.
The scope should define what the assistant can handle and when it passes the conversation to a person. We recommend starting with a narrow, reviewable task rather than assuming complete autonomous support.
Channel integrations are quoted explicitly after checking platform access, provider requirements and ongoing costs. A website chatbot does not automatically include WhatsApp or every messaging channel.
Connected reading
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